When a Fisher & Paykel refrigerator throws Fault Code 7, it’s your unit saying, “I’m not getting a reliable temperature reading from the evaporator.” That small sensor (often called an evaporator thermistor) sits near the evaporator coil and tells the control board how cold the coil is getting. If that reading is missing, off, or erratic, cooling becomes guesswork: defrost timing can wander, the compressor may run too long or not long enough, and temps inside the fridge drift.
What Fault Code 7 Usually Means
In plain English, the control board expects the evaporator sensor to change resistance as the coil warms and cools. Fault Code 7 appears when that signal is out of range, doesn’t change when it should, or can’t get through the wiring cleanly. Sometimes the sensor itself failed; other times the harness or connector is the real culprit.
You might notice uneven temperatures, soft ice cream, a fridge that runs more than usual, or ice frosting the back panel. On some models, you’ll hear the fans cycling oddly because the system isn’t sure when to cool or defrost.
The Fault, Explained (quick read)
The evaporator sensor helps the fridge:
- Know when to stop cooling so food doesn’t freeze.
- Know when to defrost so the coil doesn’t choke with ice.
- Keep the compressor workload reasonable so energy use stays low.
If the sensor is misreading, the coil can over-ice, the compressor can overwork, and cabinet temps wander.
Smart, Safe DIY Steps (before you call a pro)
Always cut power at the breaker or unplug the refrigerator before opening panels.
- Power reset with purpose
Unplug for 5–10 minutes, then restore power. This clears transient faults and lets you watch how the unit behaves from a clean start. - Airflow and ice check
Open the freezer and look along the back panel. A solid sheet of frost suggests the coil may be iced over. If you suspect heavy ice, remove perishables and let the unit fully defrost (doors open, towels down). After a complete melt, restart and observe: if Fault 7 returns within hours or a day, the sensor circuit likely needs attention. - Gasket sanity check
Leaky door seals let warm, moist air in and can cause rapid frost-ups that “confuse” the temperature profile. Wipe gaskets clean, look for gaps, and ensure doors are closing square. - Harness/connector once-over
If you’re comfortable removing the interior rear panel (with power off), visually inspect the small sensor lead that routes from the evaporator area to the ceiling/side harness. Look for a loose plug, pinched wire, or white/green corrosion. Reseat any easy-to-reach connector once with a straight, firm push. - Basic temp target
After restart, set the fridge to 37°F (3°C) and the freezer to 0°F (-18°C) and let it stabilize 24 hours. If the code returns or temps won’t hold, move on to service.
Have a multimeter and know how to use it? With power off and the sensor unplugged, measure the sensor’s resistance at room temperature. An open (infinite) or short (near zero) reading points to a failed sensor or damaged wire. Exact specs vary by model, so treat this as a directional test—not a final verdict.
When It’s Time for a Technician
Call a pro if any of these are true:
- Fault Code 7 reappears after a full defrost and restart.
- You saw damaged wiring, browned connectors, or a sensor lead that looks swollen or cracked.
- The fridge cools briefly, then temp control goes off the rails again.
- You prefer not to pull interior panels or meter parts.
A qualified tech will run model-specific diagnostics, verify the thermistor value across temperatures, check the defrost system (heater and bi-metal/thermal fuse if applicable), and confirm the control board is interpreting the signal correctly. If needed, they’ll replace the evaporator sensor or a sub-harness and test defrost/cooling logic before buttoning up.
Practical Fixes You Can Do (without going deep)
- Reseat reachable connectors once; don’t wiggle repeatedly—just a firm reconnect.
- Clear heavy frost with a full, natural defrost (never chip ice with tools).
- Level and space the unit so doors seal cleanly and air can circulate around the cabinet.
- Clean condenser intake (toe-kick or rear) with a vacuum brush to help the system breathe.
Prevention: Habits That Keep Code 7 Away
Short list, big payoff:
- Don’t overpack shelves; leave gaps for air to circulate across the evaporator cover.
- Close doors promptly—long open times dump humidity in, leading to ice and confused temperature curves.
- Clean gaskets monthly with mild soap and water; replace if torn or permanently warped.
- Vacuum intake/vents every few months so the compressor and fans work easier.
- Mind the install: follow cutout clearances so warm air can escape and the cabinet doesn’t overheat.
Quick Action Plan (copy/paste friendly)
- Unplug 5–10 min → restart → monitor.
- If temps wander or Fault 7 returns: defrost fully → check gaskets & airflow.
- Still faulting? Power off → visually inspect and reseat sensor connector.
- Code back again or wiring/sensor looks bad? Book professional service for sensor/harness replacement and control verification.
Prefer a fast, no-guesswork repair? Our factory-trained Fisher & Paykel specialists diagnose these faults daily and carry genuine OEM parts.

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