Effective Date: April 13, 2026
Fisher & Paykel Support Experts respects your privacy and is committed to protecting any personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information when you interact with our website, contact us, or request service. The information we collect may include:
- Name
- Email address
- Phone number
- City or location details
- Information related to your appliance or service request
- Any details you provide through contact forms
We may also collect non-personal information automatically when you browse our website, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This information helps us improve website functionality and user experience.
How We Use Your Information
The information we collect may be used for the following purposes:
- To respond to inquiries and service requests
- To provide customer support
- To improve our website content and services
- To communicate important updates related to services
- To maintain website security and prevent misuse
- To analyze website performance and improve user experience
We only use your information for legitimate business purposes and do not sell personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance browsing experience. Cookies help us understand how visitors use our website and allow us to improve performance and usability.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website features.
Third-Party Services
We may use third-party tools or services to improve website functionality, analytics, or communication. These third-party services may collect limited information necessary for providing their services.
We are not responsible for the privacy practices of third-party websites or services linked from our website. We encourage users to review privacy policies of any external websites they visit.
Data Protection
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no online system can guarantee complete security.
We implement appropriate technical and organizational measures to maintain data safety.
Sharing of Information
We do not sell, trade, or rent personal information to third parties. Information may only be shared when required:
- To comply with legal obligations
- To protect website security
- To respond to lawful requests from authorities
- To provide requested services
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Request access to personal data
- Request correction of inaccurate information
- Request deletion of personal data
- Request limitation of data usage
If you wish to make a request regarding your data, you may contact us using the information provided below.
External Links
Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of external websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us through our website contact form.